Auto-Text Messaging for Certain Survey Responses
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Katherine Devine
If a patient answers affirmative about suicide (or other alarming response), have the ability to create an template auto message to call suicide hotline, call 911, other.
Right now the clinic is notified, but there is a delay before we respond.
This would help tremendously in a court case.
"Did you follow-up after the infusion?" - Yes
"When you noted that the patient was in danger, what did you do?" - 12hours after their response, we called them." - This second answer wouldn't sit too well.
Noah Heller
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We now provide the National Suicide Prevention Lifeline number to those who may need extra help.
Noah Heller
Hello, we have created a warning - per your request. Thanks.
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Dr. Andrea Kim
Agree!
Noah Heller
Very good points .. we will look into what we can do and get back to you soon on this and the other issues you voted on! thanks for the feature requests!